Scope and applicability
This Privacy Notice explains how Mmk121 collects, uses, stores and discloses personal information of individuals who use our Website and services. It applies to all territories where we operate and to all products offered by Mmk121.
Data controller and contact details
The data controller is Mmk121. For data protection inquiries please contact [email protected]. For written correspondence you may use the address published in our records. We will respond within a reasonable timeframe as required by applicable law.
Data we collect
- Identity data including name, date of birth and identity documents where required for age verification and account opening
- Contact data including email address, postal address and phone number
- Financial data including payment method details, instrument information and transaction history
- Gambling related data including game sessions, bets, winnings, losses, stakes, device and browser information
- Technical data including IP address and device identifiers
- Communications data including messages to our support team and feedback
- Marketing data including consents and preferences for marketing communications
How we collect data
We collect data directly from you when you register, open or modify your account, make deposits or withdrawals, or participate in surveys. We automatically collect data from your use of the Website via cookies and similar tracking technologies. We may also receive data from service providers for identity verification, payment processing and fraud prevention.
Purposes for which we process data
- To provide the services you request including account management, deposits, bets and payouts
- To verify your identity and age and to comply with regulatory obligations
- To prevent crime, fraudulent activity and money laundering
- To maintain security of our systems and protect your account
- To communicate with you about your account and service updates
- To personalize offers where you have consented and to improve user experience
- To comply with legal obligations and respond to lawful requests
Legal bases for processing
- Contract performance or steps taken at your request prior to entering into a contract
- Compliance with legal obligations such as anti money laundering and responsible gambling rules
- Legitimate interests including system security and service integrity
- Consent for marketing communications and personalized content where required
Recipients and data sharing
We may share personal data with trusted service providers for payments, identity verification, fraud prevention, customer support and analytics. We may disclose data to law enforcement authorities or regulators when required by law or in connection with a legal process. All recipients are bound by contractual or statutory obligations to protect your data.
International transfers
Your personal data may be transferred outside your country where we provide our services. When we transfer, we implement safeguards including standard contractual clauses and ensure comparable data protection obligations are in place.
Data retention
We retain personal data for as long as necessary to provide our services and for a period required by law. In general, account related data is retained for a minimum of five years after the end of the customer relationship, unless a longer period is required by law.
Data security
We implement technical and organizational measures including TLS encryption for data in transit, encryption at rest where feasible, access controls, regular security assessments and incident response procedures. Only authorized personnel with a legitimate need may access personal data.
Your rights
You have rights in relation to your personal data including:
- Right of access to confirm what data we hold
- Right to rectification of inaccurate data
- Right to erasure where legally permitted
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent for processing including marketing
- Right to object to processing based on legitimate interests
- Right to lodge a complaint with a supervisory authority
Cookies and tracking technologies
We use cookies and similar technologies to operate the Website, remember user preferences and analyse usage. You may adjust cookie settings in your browser or through the Website settings. Some cookies are essential to provide services; disabling them may affect functionality.
Marketing and preferences
We may process your data for direct marketing with your consent or where permitted by law. You can opt out at any time by using the unsubscribe mechanism in communications or contacting [email protected].
Age restriction and minor protection
The Website is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of underage activity, we will promptly delete associated data and suspend the account.
Changes to this policy
We may update this Privacy Notice. We will publish the updated version on the Website and indicate the date of the latest revision. Continued use after changes signifies acceptance of the updated terms.
How to contact us
For questions about this Privacy Notice or to exercise your data rights, please contact [email protected]. You may also contact [email protected] for operational assistance. You may also write to our registered office at the address published in our records.